Service History Management
The system helps you acquire complete control over operations that are to be performed during the vehicle repair and maintenance process. Information can always be easily accessed via the system regarding repair and maintenance history of a vehicle. You may also acquire details about vehicle owner, driver contacts, available mechanics, spare part availability, usage, service plans, and planned service time etc.
Service Document Management
The entire document creation cycle can be viewed from service quote to service order and invoicing. The job card, or service order contains every single bit of information required about a service transaction.
An agreement is setup by the contract management functionality with the customer regarding the service level that is expected to be delivered. You may also use it for warranty management over service items and spare parts. Information regarding contract history, contract renewal, and contract templates is held within this feature. All details on response times, service levels, discount levels, and service history of each contract can also be recorded into it.
Vendor Item Management
Extensive lists of items from vendor catalogues can be easily managed via this functionality. You may also use vendor catalogues while searching through the system for a necessary spare part. This not just saves time, but also prevents the warehouse from being overloaded with spare parts that just might never come into use. The service manager can also indulge in the creation of a new item card, which can later be sent to the purchase manager without entering or leaving the system to access a third-party catalogue.
Insurance Financial Management
This functionality is best used in case the basic repair expenses needs to be split between the insurance company and the owner of the vehicle. Through the MineIMS , you may easily split sales invoices, so that a transaction can be posted where parts of the expenses need to be covered by the insurance company. The remaining sum will then need to be invoice to the vehicle owner.